Wednesday, November 9, 2022
10:20 AM - 11:05 AM (EST)
Digitizing the client life cycle: Big challenges or big benefits?

Digitization of the client life cycle management process is now a mainstream priority for wealth and asset managers, who must optimize the acquisition, management, and governance of client data. CLM today supports every step, from client prospecting and onboarding to ongoing relationship management and offboarding. That means it is critical to fostering client loyalty. But how do financial advisors maintain risky, high-value clients when it involves so many moving pieces? A new approach is required to support the never-ending effort of managing the client life cycle, and it becomes convoluted quickly if the process does not start out efficiently.

This panel will discuss:

  • How financial services firms digitize client prospecting and onboarding journeys
  • What big benefits come from digitizing the CLM process for the institutions and end clients
  • How to overcome the biggest challenges in digitizing the CLM process
  • What the vendor solutions landscape looks like and best practices for implementing a solution
Meghna Mukerjee