Agenda: Datos Insights Retail Bank Transformation USA 2023

Tuesday, June 27, 2023
4:00 PM - 6:30 PM	Registration
5:00 PM - 6:00 PM	Welcome Reception
Wednesday, June 28, 2023
8:00 AM - 8:45 AM	Breakfast
8:45 AM - 9:00 AM	Welcome & Opening Remarks by Kurt Reisenberg, CEO, Datos Insights (formerly Aite-Novarica Group) David Albertazzi
9:00 AM - 9:20 AM	Keynote Session: Building Next Generation Digital Customer Experiences Michelle Moore - Wells Fargo & Company
9:20 AM - 10:00 AM	Elevating the Branch Experience Dominic Hirsch - Datos Insights William Budde - Hyosung Innovue Andrea Hanlon - Wings Financial Credit Union Todd Kalina - Wings Financial Credit Union Stephen Welling - Cadence Bank
10:00 AM - 10:30 AM	Break
10:30 AM - 12:00 PM	The Bank Branch of the Future Rowan Berridge - Datos Insights, Tom Hutchings - Datos Insights Kevin Blair - NewGround Alex Carriles - Simmons Bank Chuck Frederick - Academy Bank Don Layden - NCR John Rivera - Bellco CU	The State of Digital Banking Ariana-Michelle Moore - Datos Insights, Stewart Watterson - Datos Insights Patrick Kelly - First Horizon Jaron Murphy - FICO Wade Peery - FirstBank Kapol Tandon - Infosys Finacle
12:00 PM - 1:15 PM	Lunch
1:15 PM - 2:45 PM	Tech for Good: The Future of Positive Change Rowan Berridge - Datos Insights, Dominic Hirsch - Datos Insights Anyel Arslanian - Mastercard Sekou Kaalund - U.S. Bank Matthew Saal - International Finance Corporation Scott Speranza - HealthLock Karen Swiatocha - Citizens Bank	Payments Everywhere David Shipper - Datos Insights, Ron van Wezel - Datos Insights Ryan Dew - i2c Rasha Katabi - Brim Financial Abraham Rojo - Five Star Bank Maria Roscoe - Valley Bank
2:45 PM - 3:30 PM	Break
3:30 PM - 5:00 PM	Harnessing the Power of New Technologies Dominic Hirsch - Datos Insights, Tom Hutchings - Datos Insights Susan Doyle - North Shore Bank Steve Nogalo - NCR Atleos Maggie O'Rourke - Coconut Software Ray Ragan - Securityplus Federal Credit Union Carla Trombly - Synovus Financial Marty vanZwietering - M&T Bank	Payments Orchestration Thad Peterson - Datos Insights, Ron van Wezel - Datos Insights Paul Amisano - Federal Reserve Melissa Ashley - Corporate One Federal Credit Union David Chmielewski - Quavo Julie Kleffel - Seacoast National Bank Scotty Perkins - ACI Worldwide
5:00 PM - 6:00 PM	Networking Reception
Thursday, June 29, 2023
8:00 AM - 9:00 AM	Breakfast
9:00 AM - 9:05 AM	Opening Remarks Dominic Hirsch
9:05 AM - 9:45 AM	Transforming Cash In a Changing Landscape Tom Hutchings - Datos Insights Chad Bruhn - Capital One Marty Hendrickson - Sesami Christian Mande - Wells Fargo
9:45 AM - 10:30 AM	Making the Transition From Multichannel to Omnichannel Stewart Watterson - Datos Insights Mark Krebs - Celebrus Kumar Sidhartha - Bank of Montreal Brandon Smallwood - Microsoft
10:30 AM - 11:00 AM	Break
11:00 AM - 12:30 PM	From Moments to Journeys: A Paradigm Shift in Customer Experience Excellence Rowan Berridge - Datos Insights, Dominic Hirsch - Datos Insights, Thad Peterson - Datos Insights Aaron Bridgers - Regions Bank Don Cardinal - Financial Data Exchange Robert Dunnette - Google Pay Jaques Rosenzvaig - TecBan Margaret Ryan - American Express Mark Williamson - The Huntington National Bank William Budde - Hyosung Innovue
12:30 PM - 1:30 PM	Lunch
1:30 PM - 3:00 PM	Enhancing Banking for the Next Digital Age Rowan Berridge - Datos Insights, Dominic Hirsch - Datos Insights, John Horn - Datos Insights, Tom Hutchings - Datos Insights, Ariana-Michele Moore - Datos Insights, Stewart Watterson - Datos Insights John Horn - Datos Insights Ann Marie Lynch - Wells Fargo