Full Name
Patrick Kelly
Job Title
Chief Digital Officer
Company
First Horizon
Speaker Bio
Patrick Kelly is the Chief Digital Officer at First Horizon. He is the business leader for all of First Horizon’s Digital Properties including Mobile, Tablet, Web, IVR channels. In addition to production Digital Properties Pat oversees strategy and commercialization for emerging technologies including: Virtual Assistants, Artificial Intelligence/Machine Learning, Virtual/Augmented Reality, Wearables/IOT, Conversational Interfaces, Blockchain and Emerging Payments.

During his tenure he completed the launch of a Cloud Based Retail & Small Business Online and Mobile banking platform. In addition to the new platform launches he has completed the execution of two Banking mergers, Iberia Bank of Louisiana and a purchase of some Suntrust Branches due to the Truist merger.

Pat is regularly called upon to speak to industry professionals on the commercialization of emerging technologies in not only Financial Services but other industries as well.

Pat joined First Horizon in June of 2019 and brought with him an extensive track record in developing, managing and commercializing innovative solutions. Including but not limited to:

✭ Led USAA's award winning Mobile Banking platform. Consistently ranking #1 in the industry by Forrester and KeyLime.

✭ Grew USAA's Mobile Banking utilization by 350% through relentless focus on experience design and customer needs

Prior to joining First Horizon, Pat worked in R&D, Software Development, Medical device design, consumer durable goods and Financial Services. He served 10 years in the US Navy as a Nuclear Power Operator. He holds a bachelor's degree in Nuclear Engineering from Rensselear Polytechnic Institute.
Patrick Kelly