Premier Sponsors

Hyosung Innovue is a global human experience maker that bridges the physical and virtual worlds to improve life’s day-to-day interactions for everyone. Since entering the North American market in 1998, Hyosung Innovue has grown to become the largest provider of ATMs in the United States while expanding their offerings to include industry-leading end-to-end cash management and payments platform solutions, making innovative experiences across the financial services and retail industries. Hyosung Innovue Americas -   the North American subsidiary of South Korea-based Hyosung TNS, Inc. -  is headquartered in Irving, Texas, with research and development based out of their Global Software Center in Dayton, Ohio. 

To learn more, visit hyosunginnovue.com.

Infosys Finacle is an industry leader in digital banking solutions. We partner with emerging and established financial institutions to inspire better banking. Our cloud-native solution suite and SaaS services help banks engage, innovate, operate, and transform better to scale digital transformation with confidence. Finacle solutions address the core banking, lending, digital engagement, payments, cash management, wealth management, treasury, analytics, AI, and blockchain requirements of financial institutions globally. Finacle's componentized structure allows banks to deploy and upgrade solutions flexibly as per their business priorities. Our solutions run in a containerized environment orchestrated by Kubernetes and can be deployed on a private, public, or hybrid cloud. We are differentiated by our functionally rich solution suite, composable architecture, culture and entrepreneurial spirit of a start-up. We are also known for an impeccable track record of helping financial institutions of all sizes drive digital transformation at speed and scale. Today, financial institutions in more than 100 countries rely on Finacle to help more than a billion people and millions of businesses to save, pay, borrow, and invest better. For more information, visit finacle.com.

Sesami helps financial institutions and consumer businesses optimize their cash ecosystem’s performance through a single end-to-end partnership and unique business intelligence platform. Sesami is an open framework for modern cash optimization combining best-in-class devices and managed services, with the flexibility to integrate customers’ solutions and partners as needed.

Since Sesami’s launch, we have united some of the industry’s very best talent and businesses. As an industry leader, operating on six continents, we provide financial institutions and consumer businesses with the broadest range of enterprise software and cash automation solutions in the world.

Find out more about Sesami at sesami.io.

Platinum Sponsors

ACI Worldwide is a global leader in mission-critical, realtime payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

To learn more, visit aciworldwide.com/industries/financial-institutions.

Brim Financial, one the fastest growing fintechs is ranked best-in-class globally for its robust and comprehensive product suite and capabilities addressing both consumer and business banking needs. Brim’s robust technology platform enables financial institutions, banks and credit unions, large brands and fintech to deliver a broad suite of cards, banking and payment solutions for their customers. To learn more, visit brimfinancial.com.

Celebrus is the radical data solution that solves gaps in data, identity, and connectivity to reveal true customer context and deliver next-level marketing and personalization in live-time. Celebrus amplifies banking and financial data to deliver revolutionary insight for marketing and data teams. A true first-party solution that you own and control, Celebrus captures, contextualizes, and activates ALL data - across channel, device, domain, and time – to build unified profiles for every visitor from anonymous to known. Celebrus solutions also include CX Vault, our proprietary cookieless solution that delivers live-time relevance to opted out visitors without cookies, tracking, or sharing data.

To learn more, please visit celebrus.com.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.

To learn more, visit coconutsoftware.com

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. While best known for the FICO® Score, FICO also offers FICO® Platform, which provides the ideal decisioning foundation companies need to successfully achieve digital transformation. Glean unprecedented insight into your customer’s immediate and future needs by eliminating data silos and enabling interoperability between your enterprise applications. FICO Platform enables you to build digital banking applications across the customer lifecycle and new AI- and Machine-Learning applications quicker using reusable capabilities, components and microservices.

For more information, visit fico.com.

Google Pay is a safe, simple, and helpful way to pay and manage your money.

To learn more, visit pay.google.com.

Mastercard is partnering with HealthLock to deliver cardholders with a best-in-class solution to aid with the increasingly complex healthcare system. HealthLock is an end-to-end analytics-driven platform that helps protect cardholders’ medical identities and data, and monitors their medical claims for errors, fraud, and overbilling. As challenges around healthcare billing and data privacy continue to mount, HealthLock technology has been used to audit over half a billion dollars in medical claims and help members save over $130 million.

To learn more, visit mastercard.us/en-us.html.

i2c is a global provider of highly-configurable banking and payment solutions. Using i2c's proprietary "building block" technology, clients can easily create and manage a comprehensive set of solutions for banking, credit, debit, prepaid, lending and more, quickly and cost-effectively. i2c delivers unparalleled flexibility, agility, security and reliability from a single global SaaS platform. Founded in 2001, and headquartered in Silicon Valley, i2c's next-generation technology supports millions of users in more than 200 countries/ territories and across all time zones.

To learn more, visit i2cinc.com.

NCR transforms, connects and runs the self-directed banking technology platform for financial institutions (FIs). Whether self-service at an FI’s location or across NCR’s network of retail-based ATMs, NCR enables consumers to bank wherever they are, whenever they need it. Through advanced, digital-first technology, NCR efficiently improves the banking experience, helping drive growth and profitability.

To learn more, visit ncr.com.

NewGround is the industry leader in planning, designing, and building branded spaces for financial institutions, organizations, and retailers. With over 100 years of experience, we have designed and built over 15,000 financial institutions consisting of headquarters facilities, operations centers, retail branches, branch flagship prototypes, and system-wide branch rollouts. Headquartered in St. Louis, Missouri, NewGround maintains corporate offices in Chicago, Illinois; Honolulu, Hawaii; and Waterloo, Ontario, with a regional presence throughout North America. NewGround addresses and handles all elements of project development, from initial consulting and planning through construction completion. At the onset of a project, we assemble an in-house team of consultants, architects, engineers, costs analysts, interior designers, and project managers. No other company offers the same level of in-house and single-source solutions that NewGround does.

For more information, visit newground.com.

Nuance (a Microsoft company) provides conversational automated and live agent engagement powered by proven AI with fraud prevention and authentication spanning digital and voice channels. Nuance is used by 19 of the 20 largest financial institutions in the world to increase multi-functional self-service, conversion, and agent effectiveness while reducing operating costs. For more information, visit nuance.com.

Quavo Fraud & Disputes is the leading provider of chargeback management SaaS solutions for issuing banks and financial institutions. Quavo’s cloud-based dispute management software, QFD™, seamlessly integrates with known core banking platforms and is supported with automatic regulatory compliance and card network updates. With Quavo, banks can automate the entire fraud and dispute management lifecycle, from intake through investigation, chargeback resolution, and recovery. Start automating for tomorrow, today.

For more information, visit quavo.com.

Gold Sponsors

Atec has a '33-year history of financial know-how  providing the greatest value to our customers by creating “best of breed” products and services. Atec products are used in both the Financial and Retail businesses to automate all types of financial transactions. They are offered in a ‘self-service’, ‘assisted service’ and full- service solution offerings. ACG is a Master Distributor for ATEC TCRs.

To learn more, visit acgworld.com.

Modern Apps Powered by Process

Bizagi’s industry-leading platform for low-code process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi’s cloud-native platform enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of millions of users, Bizagi powers over 400 enterprises worldwide including Adidas, Unilever, DHL, and Bancolombia

To learn more, visit bizagi.com/en.

The Fitts Company, Inc (FITTS) manufactures and installs interior brand elements, signage, and ATM enhancements nationwide. We work with national and regional accounts in the financial, medical, architectural, corporate, government, and retail industries.  We bring our 25 years in the industry to every project providing a full turnkey experience.

Product lines include interior brand elements like monitor display walls, slat walls or ceilings, hospitality areas, high-rise channel letters, channel letters, monuments, pylons, exterior directional signs, wall letters, interior directories, room ID signs, ADA signs, ATM surrounds, toppers, enclosures, ATM buildings, kiosks, and ATM canopies.  Our print division provides wide-format latex ink prints on wall coverings, fabrics and hard substrates like aluminum, glass, and acrylic. 

FITTS offers design-driven products and services at competitive pricing.  Companies need quality products to empower their brand.  Those who understand the power of a consistent brand experience choose FITTS.

To learn more, visit thefittscompany.com.

We're a global, pioneering company committed to creating disruptive solutions that help the financial services industry and fuel our clients' success.

Unlike any other provider, our on-premise solution OperationsBridge™, and our SaaS offering Cloudexa, enable financial institutions, Managed Service Providers (MSPs), and payment processor companies to monitor and control critical ATM and payment infrastructures proactively.

We're backed by over 30 years of successful software deployments for 20 of the top 50 leading global financial institutions and service providers, servicing over 700,000 ATMs and other self-service devices in over 25 countries.

To learn more, visit esq.com.

Giesecke+Devrient (G+D) is a global security technology group headquartered in Munich. As a trusted partner to customers with the highest demands, G+D secures the essential values of the world with its solutions. The company develops technology with passion and precision in four major playing fields: payment, connectivity, identities and digital infrastructures. 

To learn more, visit gi-de.com/en/payment.

GLORY is a world-wide recognized leading cash technology company, providing teller automation, assisted service and self-service solutions to enable branch transformation and optimize cash processes. 

GLORY offers specific cash automation expertise and a complete product portfolio that enables your branches to occupy a smaller footprint while lowering costs through cash automation. With Glory’s solutions handling the cash, your staff can focus on the customer and their experience – rather than the transaction. Your team can create new sales and service opportunities in a more welcoming environment.

Operating across the financial, retail, cash center and gaming industries, businesses in more than 100 countries including 9 of the top 10 US Financial Institutions rely on our GLORY solutions to manage and control cash, reduce cost and increase revenues.

To learn more, visit glory-global.com.

KAL is a world-leading ATM software company and preferred supplier to banks across the globe, including Citibank, UniCredit, Česká spořitelna, ING Bank, OTP Hungary and Westpac New Zealand. KAL’s multivendor software gives banks full control of their ATM network to reduce costs, increase functionality and improve competitiveness. The Kalignite suite runs on over 300,000 ATMs.

To learn more, visit kal.com/en/.

Nexus Evolution is real-time and secure device management from Nexus Software and is the Evolution of the Internet of Things for financial services. With 35+ years of global banking experience, continuous modernization and support of increasingly complex, multi-vendor environments is what  gives financial institutions the power to choose and integrate nearly 450 devices. We are the world-leader in device management middleware and related products/services. Our software is installed in more than 400,000 branch teller stations at more than 1,200 financial institutions globally. The API from Nexus Software provides vendor neutral integrations that connect any branch solution to any device from any vendor. Customers rely on Nexus Software to simplify device management and drive greater efficiencies.

To learn more, visit nexussoft.com.

For over 30 years and with 140,000+ installations, NG Branch Technology's specialists have helped major banks worldwide integrate front office peripherals into their IT infrastructure. Best known for its original product ProAKT, its successor NG1 is a hardware-agnostic software suite that fully integrates into teller platforms. It can be deployed in a traditional distributed manner or in a fully net-centric architecture complete with failover and high availability strategy. The suite's customizable components include full integration, TCR brand-agnostic operation, full reporting, and hardware and operational monitoring. NG1 can also connect other branch peripherals such as printers and scanners. NG Branch Technology is headquartered in Munich, Germany, with representation in most major markets.

To learn more, visit ng-branch-technology.com.

Panini helps its customers securely manage high value information and prevent fraud, and has enabled them to capitalize on shifts in the global payments processing market for over 75 years – boasting the world’s largest deployed base of check imaging systems and an expanding range of branch transformation and secure identity solutions.

To learn more, visit panini.com.

Qtrac provides virtual queue management systems to companies of all sizes and across many different industries around the world. Its virtual queuing technology enhances the customer experience by focusing on the way people interact with businesses in order to eliminate lines, increase sales and improve service. Qtrac was founded by Lavi Industries, the premier provider of public guidance and crowd control solutions. Building on Lavi’s 40+ years of experience and success in helping the world's leading companies effectively guide people in, through and out of their facilities, Qtrac helps organizations improve their operations by improving the customer journey. More information is available at qtrac.com

Supporting Sponsors

Amount helps financial institutions make lending simpler, safer and more convenient with a full suite of end-to-end omnichannel consumer, small business and POS financing origination solutions. Developed by lending industry experts, Amount’s fully integrated and flexible platform is underpinned by enterprise bank-grade infrastructure and compliance, enabling banks to securely power new and differentiated offerings within months — not years. With Amount, banks and credit unions can optimize performance across product categories while tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk analytics. https://www.amount.com/

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit DieboldNixdorf.com for more information.

Ethoca, a Mastercard company, is an award-winning provider of collaboration-based intelligence and technology solutions that empower businesses around the world to fight fraud, prevent disputes and improve the customer experience.

Powered by the ever-growing Ethoca Network, our solutions provide rich intelligence throughout the customer purchase journey and close costly communication gaps between all stakeholders in the payments ecosystem. These include thousands of the world’s biggest ecommerce brands, the largest banks, service providers and consumers. For the first time, fraud, customer dispute and purchase insights are now available and actionable in real time – delivering significant revenue growth and cost saving opportunities for all. Ethoca was acquired by Mastercard in April 2019.

To learn more, visit ethoca.com.

FINBOA provides banking-specific intelligent process automation software to simplify and improve regulatory compliance, operational efficiency, and the customer experience by transforming manual systems or processes.  Our industry-recognized SaaS solutions digitize, automate, analyze and assess banking processes commonly used to manage Payment Disputes, Exception Management, Treasury Onboarding, Wires and Loan Onboarding.  All FINBOA software solutions integrate with most banking Core systems and are PCI/DSS compliant, quick to implement and easy to use. 

To learn more, visit finboa.com.

Market leaders in the financial services industry understand the importance of one-to-one marketing and creating a hyper-personalized experience for their customers. With the evolving needs of consumers, the need to be present in all spaces where your customers interact with now is present more than ever. Flybits’ OpenDome is a completely new way to learn, interact and transact, from everyday banking tools and offers, personalized financial advice and virtual wealth planning, to gamified financial literacy in a 3D/virtual reality space.

To learn more, visit flybits.com.

HTx Services offers complete technology support for financial institutions that includes ATM/ITMs as well as branch IT hardware and devices. We work with each customer to customize their solutions and create an individual SLA that meets their business requirements.

To learn more, visit htxservice.com.

Kyndryl works at the core of businesses that move the world. With more than 90,000 skilled professionals serving customers in over 60 countries, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to the health and continuous improvement of the vital systems at the heart of the digital economy. With our partners and thousands of customers, we co-create solutions to help enterprises reach their peak digital performance. Our world has never been more alive with opportunities. Together, we can seize them. To learn more, visit www.kyndryl.com.

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