Elaine Szeto - EVP, Chief Innovation Officer and Co-Founder of Integro Bancorp oversees and leads business strategy through operational excellence, digital marketing, technology, innovation, and strategic deliverables to provide leading-edge financial technology tools, and proprietary Integro 360 services, driving and delivering best in class client experiences to position business clients for success and to fuel businesses and employment growth.
Szeto is a proven and forward-thinking leader in driving revenue growth via innovation and transformation in technology, digital products, marketing, and service excellence with winning business strategies for Fortune 500 companies with more than 25 years of professional success.
Prior to joining Integro Bancorp, Szeto served as the Chief Product Officer at Western Alliance Bancorporation (NYSE: WAL). She led strategic imperatives, executed bank-wide digital innovative technology solutions, CX and client success transformation, new products with cross channel delivery, new LOBs with sales and go to market strategies that successfully grew revenue at 60% annual rate.
Szeto has helped key fintech partners shape their product roadmaps to drive positive impact within the banking ecosystem. Her experience also entails numerous executive leadership roles at Mutual of Omaha Bank (now First Citizens) and PNC Bank, including digital and payment transformations, enterprise strategic project management, go-to market strategy and treasury management. Szeto’s sales and digital growth strategy and execution resulted in the highest growth rate across all PNC Financial Services’ market regions, where she also led conversions and fulfilled 100 percent retention of acquired portfolios of four major bank integrations in Florida.