Aite-Novarica Group’s Third Annual Small-Business User Experience Forum

Small businesses have big business problems and expectations around payments and financial services technology. To compete against larger competitors, small businesses must have access to the payment and money management tools that help them produce operational efficiencies, create market differentiation, and improve cash flow. As technology becomes more accessible, small businesses need a trusted partner to help them navigate the ecosystem and take advantage of the tools available. These needs cross over lending and cash management as businesses struggle to piece together the right solutions to meet their needs.

Join Aite-Novarica Group Head of Banking & Payments Insights & Advisory Christine Barry, Director, Commercial Banking & Payments Erika Baumann, and Strategic Advisors David O’Connell and Gilles Ubaghs on Thursday, April 28 for a dynamic virtual experience exploring key small-business issues, business lending and onboarding, and working with fintech firms to prepare for new millennial-run business expectations. Hear from industry thought leaders about key bank strategies and tactics that can be implemented for greater success as well as how technology is evolving to support a quickly changing environment.

Key Reasons to Attend:

  • Participate in interactive panel discussions covering some of the industry’s hottest topics, including small-business payments, small-business lending, onboarding, money management tools, user experience expectations, and how to build a fintech ecosystem.
  • Network and exchange ideas with financial institution executives as well as top technology providers and thought leaders through an interactive virtual experience.
  • Hear from Aite-Novarica Group strategic advisors about key trends impacting your business and get recommendations on how to best position your organization for future success in today’s evolving industry.

Who Should Attend:

Senior-level banking executives and financial industry leaders, including top technology providers, focused on exceeding new small-business expectations around user experience, payments, and lending, and on expanding capabilities beyond those traditionally offered by the banking industry.

Aite-Novarica Group Event Chairs and Moderators

Christine Barry
Head of Banking & Payments Insights & Advisory,
Aite-Novarica Group
Erika Baumann
Director, Commercial Banking & Payments Practice,
Aite-Novarica Group
David O’Connell
Strategic Advisor,
Aite-Novarica Group
Gilles Ubaghs
Strategic Advisor,
Aite-Novarica Group

Additional speakers to be announced soon.

To view the speakers from last year's event, please click here

Agenda at a Glance

Thursday, April 28, 2022
(All times are in U.S. Eastern Standard Time)



11:00 AM - 12:00 PM

Exhibit Hall Opens – Network with Sponsors

12:00 PM - 12:10 PM

Welcome and Opening Remarks by Erika Baumann

12:10 PM - 12:30 PM

Opening Keynote

12:30 PM – 1:10 PM

Panel 1: Small Business Payments

1:10 PM - 1:20 PM

Networking Break/Sponsor Showcase

1:20 PM - 2:00 PM

Panel 2: New UX Expectations and Money Management Tools

2:00 PM - 2:20 PM

Fireside Chat

2:20 PM - 2:40 PM

Networking Break/Sponsor Showcase

2:40 PM - 3:20 PM

Panel 3: Small-Business Lending and Onboarding

3:20 PM - 4:00 PM

Panel 4: The Changing Needs of Millennial-Run Businesses

4:00 PM - 4:10 PM

Closing Remarks

4:10 PM - 4:30 PM

Virtual Networking and Sponsor Showcase


*Subject to change

Platinum Sponsor

Additional sponsors to be announced soon.

To view the sponsors from last year's event, please click here.

Interested in sponsoring this event?
Please contact us at today to discuss our sponsorship opportunities!