Michelle Moore is Executive Vice President and head of Digital for Consumer and Wealth & Investment Management (WIM). She is responsible for developing the digital strategy, client experience and delivery of digital capabilities for our Consumer and WIM clients. In her role, Michelle focuses on driving solutions that set the industry standard for digital consumer banking experiences.

Before joining Wells Fargo, spent 15 years at Bank of America, most recently as Head of Digital Banking and Advanced Solutions where she oversaw the bank’s mobile and online strategy, as well as its branch network strategy, ATM strategy and operations, fraud strategy and operations, and select call center operations. At Bank of America, she also previously held leadership positions in Global Commercial Banking and Middle Market Commercial Banking.

Michelle was named the 2017 Digital Banker of the Year by American Banker and was named one of the 2017 Innovators to Watch by Bank Innovation.

Michelle earned a Bachelor of Science in economics from Cornell University, and a Master of Business Administration in finance from the University of Rochester’s Simon School of Business. She previously served on the Board of Directors for Cardtronics, HUB International, and Lendmark Financial. Michelle also was a senior advisor to Boston Consulting Group where she counseled financial institutions and insurance clients on digital strategy and transformation.

Michelle is based in Charlotte where she lives with her two sons Eric and Jake. Michelle is on the Board of Trustees of Davidson Day where her boys attend school. Michelle is an eight-time marathon runner.