Registration for Aite-Novarica Group’s Retail Bank Transformation is limited to qualified attendees. Please contact us at events@rbrlondon.com or events@aite-novarica.com with general inquiries.

Qualification Criteria
Aite-Novarica Group's Retail Bank Transformation is open to qualified attendees only. Qualified attendees are senior-level banking executives and financial industry leaders, including technology providers who are supporting the event, focused on banking and payments technology innovation and user experience enhancements, customer onboarding, and the growing role of fintech companies and what is necessary to meet new customer expectations around money management, payments, and lending. Titles include head of retail banking, chief banking officer, channel strategy officer, digital banking executive, chief credit officer, head of experience design, payment executive, payment transformation officer, product development executive, head of branch distribution, head of self-service, customer experience manager, omnichannel manager.

All participants are subject to Aite-Novarica Group approval.

Payments
We accept American Express, Discover, Visa, and MasterCard. Full Payment must be received 10 days prior to the event or your registration will automatically be cancelled. Registrations with declined or invalid credit cards will not be processed. 20% UK VAT will be added to all ticket purchases for this event.

Substitutions and Cancellations
Substitutions may be sent at any time. No refunds or letters of credit are available later than the event Cut Off Date (10 Days prior to start date). All cancellations must be made in writing, submitted within 60 days prior to the Cut Off Date of the event and will be subject to a cancellation fee equal to 50% off the registration fee or a Letter of Credit which will cause forfeiture of the entire registration fee but allow one admittance to a future Aite-Novarica Group event to be used in the same year.

Discounts
All discount offers are for new registrations only and cannot be applied to the registrations submitted prior to receiving the offer. No refunds on current registrations will be issued.

Disclaimer:  Aite-Novarica Group reserves the right to cancel an event at any time. Aite-Novarica Group reserves the right to replace or cancel speakers or make any other changes to the agenda without notice. All information is subject to change. For more information, please contact us at +44 20 8831 7300.