Agenda

Tuesday, November 28, 2023
8:00 AM - 9:00 AM	Breakfast and Registration
9:00 AM - 10:45 AM	Welcome and Opening Keynotes
10:45 AM - 11:30 AM	Coffee and Networking
11:30 AM - 12:45 PM	Opening Keynotes (continued)
12:45 PM - 2:00 PM	Lunch and Networking
2:00 PM - 3:30 PM	Bank Transformation in a Digital Era	Payments Modernisation
3:30 PM - 4:15 PM	Coffee and Networking
4:15 PM - 5:30 PM	Strategies for Omnichannel Banking	Cards and Payments User Experience
5:30 PM - 7:00 PM	Cocktail Reception
Wednesday, November 29, 2023
8:00 AM - 9:00 AM	Breakfast and Registration
9:00 AM - 10:45 AM	Open Banking	Adapting Branches with Flexible Design
10:45 AM - 11:30 AM	Coffee and Networking
11:30 AM - 12:45 PM	Personalising the Customer Experience	Enhancing Security for Banks and Customers
12:45 PM - 2:00 PM	Lunch and Networking
2:00 PM - 3:30 PM	Closing Plenary Session