Full Name
Norbert Kovats
Job Title
Head of Omnichannel Transformation and Operational Support Directorate
Company
K&H Bank
Speaker Bio
I have been working for K&H Bank 17 years, 10 year in the area of retail transformation. My role is responsible for the non-sales support and transformation of the physical channels (branches, call-center, private bank). K&H is the frontrunner regarding the network transformation in the Hungarian market (tellerless operation, callcenter management ect.).
Norbert Kovats