Agenda

Tuesday, June 27, 2023
4:00 PM - 6:30 PM	Registration
5:00 PM - 7:00 PM	Welcome Reception
Wednesday, June 28, 2023
8:00 AM - 8:45 AM	Breakfast
8:45 AM - 9:00 AM	Welcome & Opening Remarks by Kurt Reisenberg, CEO, Aite-Novarica Group
9:00 AM - 9:20 AM	Keynote Session Michelle Moore - Wells Fargo & Company
9:20 AM - 10:00 AM	Revolutionising the Customer Experience Through Enhanced Self-Service Dominic Hirsch - RBR
10:00 AM - 10:30 AM	Break
10:30 AM - 12:00 PM	The Bank Branch of the Future Rowan Berridge - RBR, Tom Hutchings - RBR Kevin Blair - NewGround Alex Carriles - Simmons Bank Don Layden - NCR John Rivera - Bellco CU	The State of Digital Banking Ariana-Michelle Moore - ANG, Stewart Watterson - ANG Radhika Bangaru - Cross River Patrick Kelly - First Horizon Jaron Murphy - FICO Wade Peery - FirstBank Kapol Tandon - Infosys Finacle
12:00 PM - 1:15 PM	Lunch
1:15 PM - 2:45 PM	Tech for Good: The Future of Positive Change Rowan Berridge - RBR, Dominic Hirsch - RBR, Tom Hutchings - RBR Sekou Kaalund - US Bank Matthew Saal - International Finance Corporation Karen Swiatocha - Citizens	Payments Everywhere David Shipper - ANG, Ron van Wezel - ANG Maria Roscoe - Valley National Bank Ava Kelly - i2c
2:45 PM - 3:15 PM	Break
3:15 PM - 4:45 PM	Harnessing the Power of New Technologies Rowan Berridge - RBR, Dominic Hirsch - RBR, Tom Hutchings - RBR Susan Doyle - North Shore Bank Don Layden - NCR Ray Ragan - Securityplus Federal Credit Union	Payments Orchestration Thad Peterson - ANG, Ron van Wezel - ANG Paul Amisano - Federal Reserve Bank of Boston Scotty Perkins - ACI Worldwide David Chmielewski - Quavo
4:45 PM - 6:00 PM	Networking Reception
Thursday, June 29, 2023
8:00 AM - 9:00 AM	Breakfast
9:00 AM - 10:45 AM	Transforming Cash In a Changing Landscape Tom Hutchings - RBR Christian Mandé - Wells Fargo Chad Bruhn - Capital One
9:45 AM - 10:30 AM	Making the Transition From Multichannel to Omnichannel Stewart Watterson - ANG Mark Krebs - Celebrus Brandon Smallwood - Nuance
10:30 AM - 11:00 AM	Break
11:00 AM - 12:30 PM	From Moments to Journeys: A Paradigm Shift in Customer Experience Excellence Rowan Berridge - RBR, Thad Peterson - ANG Aaron Bridgers - Regions Bank Don Cardinal - Financial Data Exchange Robert Dunnette - Google Pay Jaques Rosenzvaig - TecBan Margaret Ryan - American Express Mark Williamson - Huntington National Bank Bill Budde - Hyosung
12:30 PM - 1:30 PM	Lunch
1:30 PM - 3:00 PM	Enhancing Banking for the Next Digital Age Rowan Berridge - RBR, Dominic Hirsch - RBR Ann Marie Lynch - Wells Fargo Stephen Taylor - Vast Bank