Tuesday, June 27, 2023
2:00 PM - 5:00 PM
Retail Banking Council Meeting
4:00 PM - 6:30 PM
Registration
5:00 PM - 7:00 PM
Welcome Reception
7:00 PM - 9:00 PM
Retail Banking Council Dinner
Wednesday, June 28, 2023
8:00 AM - 8:45 AM
Breakfast
8:45 AM - 9:20 AM
Welcome & Opening Keynote
9:20 AM - 10:00 AM
Revolutionising the Customer Experience Through Enhanced Self-Service
10:00 AM - 10:30 AM
Break
10:30 AM - 12:00 PM
The Bank Branch of the Future
The State of Digital Banking
12:00 PM - 1:15 PM
Lunch
1:15 PM - 2:45 PM
Creating the Best Self-Service Channel Strategy
Payments Everywhere
2:45 PM - 3:15 PM
Break
3:15 PM - 4:45 PM
Strengthening Bank Security With a Unified Approach
Payments Orchestration
4:45 PM - 6:00 PM
Networking Reception
Thursday, June 29, 2023
8:00 AM - 9:00 AM
Breakfast
9:00 AM - 10:30 AM
Making the Transition From Multichannel to Omnichannel
10:30 AM - 11:00 AM
Break
11:00 AM - 12:30 PM
Shaping the Global Payment Landscape: Key Digital Payment Trends
12:30 PM - 1:30 PM
Lunch
1:30 PM - 3:00 PM
Tech for Good: The Future of Positive Change

*Subject to change